Terms and conditions
Terms and conditions
The purpose of these general conditions of sale is, on the one hand, to inform any possible consumer of the terms and conditions under which the seller sells and delivers the products ordered, and on the other secondly, to define the rights and obligations of the parties under the sale of goods by the seller to the consumer apply, without limitation or qualification, to all sales of products offered on the website lacadotiere.fr
in Consequently, the fact that any person orders a product offered for sale on the lacadotiere.fr website implies full and complete acceptance of these general conditions of sale, which the Buyer acknowledges having read prior to his order.
The products are offered for sale in the following geographical territory: Metropolitan France, Corsica, excluding the French overseas departments and territories.
The Buyer before ordering, declares:
- that the purchase of products on lacadotiere.fr is not directly related to his professional activity and is limited to strictly personal use.
- have full legal capacity allowing it to engage under these general conditions of sale.
The "lacadotiere.fr" site reserves the right to modify these general conditions of sale at any time.
2. Identity of the seller
EURL DE LA VALLEE
Limited Liability Company with capital of 7000 euros
Headquarters: 65 Rue Charles de Gaulle - 68550 Saint Amarin, France SIRET 5046220360011 RCS Mulhouse
Intra-community VAT: FR21504622036
APE code : 4759B
3. Access to the Site
The Purchaser is personally responsible for setting up the computer and telecommunications resources allowing access to the Lacadotiere.fr Site.
The Purchaser bears the cost of telecommunications when accessing the site. 'Internet and use of the site.
4. Formation of the contract and orders
The sale prices of the products online on the website of lacadotiere.fr, indicated in Euros, are those in force at the time of registration of the order form by the Purchaser.
They do not include shipping costs, invoiced in addition to the price of the products purchased according to the amount of the order. The shipping costs will be indicated before the order is registered by the Purchaser.
The prices include the value added tax (VAT) applicable on the day of the order and any change in the applicable rate of VAT will be automatically reflected in the price of products sold by SARLl de la Vallée in its Internet store "lacadotiere .Fr".
The selling prices of the products can be modified by
lacadotiere.fr at any time. This modification will be notified to the Purchaser before any order.
4.2. Product characteristics - Availability
In accordance with article L 111-1 of the Consumer Code, the Purchaser may, prior to his order, find out on the Lacadotiere.fr Site of the essential characteristics of the product (s) he wishes to order.
The Buyer selects one or more products from the different categories offered on the lacadotiere.fr website
The offers presented on the lacadotiere.fr website are valid while stocks last. For products not stored in its warehouses, the offers presented on the lacadotiere.fr site are valid subject to availability from its suppliers.
lacadotiere.fr reserves the right to modify the assortment of products depending in particular on the constraints linked to its suppliers.
The photographs, graphics and descriptions of the products offered for sale are only indicative and do not bind the seller.
The photographs, graphics describing the products are the full and entire property of the lacadotiere.fr site or of its suppliers who have given it their agreement for use for commercial purposes. No image may be used or exploited by a third party for commercial purposes. In the event that a supplier modifies a product, the graphic representation of it cannot engage the responsibility of the seller or even affect the validity of the sale.
Any order implies acceptance without restriction or reservation of these general conditions of sale.
From the moment the Purchaser has registered his order by clicking on the "Confirm your order" icon and has chosen a means of payment among the choices offered, he is considered to have accepted knowingly and without reserves the present general conditions of sale, the prices, volumes and quantities of the products offered for sale and ordered.
The Buyer can order by Internet at the following URL address: http://www.lacadotiere.fr
The Buyer's order must be confirmed by lacadotiere.fr, by e-mail.
The sale will only be considered final after sending to the lacadotiere.fr and collection by it of the full price.
lacadotiere.fr recommends that the Purchaser keep this information in a paper or computer document. 5. Payment of the price
Payment of the full price must be made when ordering by the Buyer. At no time can the sums paid be considered as a deposit or down payment.
The collection of the full amount of the order will be made by the Seller at the time of validation of the order or in the event of payment by check upon receipt.
All orders are payable in euros.
To pay for his order, the Buyer has all the means of payment referred to in the order form: bank or postal check, and PayPal electronic payment.
Buyer warrants to the acadotiere.fr it has the required permission to use the payment method he chose when saving the order.
lacadotiere.fr reserves the right to suspend or cancel any order and / or delivery, whatever their nature and level of execution, in the event of non-payment of any sum due by the Buyer, or in case of payment incident.
Penalties of an amount equal to the legal interest rate plus five points are automatically applicable to unpaid amounts at the end of a period of ten days following the invoice date or upon notification of the rejection of bank payment for any other means of payment. The delivery of any new order may be suspended in the event of late payment of a previous order, notwithstanding the provisions hereof.
As part of the fight against fraud on the Internet, information relating to your order may be transmitted to any third party for verification.
6. Choice of products
The Purchaser having taken cognizance of the products and their characteristics has under his sole responsibility, and according to his needs as he has previously determined them before any order, made his choice on the product (s) which are the subject of his ordered.
7. Delivery and reception
7.1 - General rules
The products will be delivered to the address indicated by the Purchaser on the order form, in mainland France and Corsica.
The Purchaser may, at his express request, obtain the sending of the invoice to the billing address and not to the delivery address by specifying it in the “Comment” field on the order form.
In the event of partial availability of articles lacadotiere.fr may be required to split the orders. Thus the available items can be sent first, the balance of the order will be sent when all the other items are available.
lacadotiere.fr offers its customers to be delivered by Colissimo Access from the Post Office or by Mini Max parcel.
Failure to comply with the procedures set out above, no claim from the Purchaser will be accepted.
7.2 - Characteristics of La Poste's Colissimo Access system (allowing monitoring). The Purchaser is delivered to his home by Coliposte services without signing an acknowledgment of receipt. In the event of absence, the Buyer or the recipient of the ordered product receives a delivery notice from his postman, which allows him to collect the ordered products at the nearest post office for a period of fifteen days.
The Purchaser is required to check the condition of the packaging of the goods in the presence of the post office clerk or the delivery person.
In the event that the Buyer has any doubt of any kind whatsoever about the condition or content of his package, he is required:
- to apply the Colissimo procedure (in particular to report the damage due, all complaints and reservations) and to refuse the goods by immediately issuing a report of an anomaly to the post office attendant (finding 170).
- report these incidents to lacadotiere.fr within 24 hours
of reporting the damage to La Poste. - the exchange or reimbursement of goods damaged during transport will only be possible on presentation of a report of anomaly established with the carrier. - The return of goods for breakage or damage during transport is provided by the carrier upon refusal of the package.
7.3 - Times: The average times from the deposit of lacadotiere.fr products are as follows:
- Colissimo Access from La Poste: 24 to 48 hours. This deadline is communicated for information only.
We ship your order the day after receipt of your payment, subject to availability of the item.
[Except Saturday, Sunday, Monday and public holidays]
Any possible overrun may not give rise to damages, withholding or cancellation of the order by the Purchaser.
In any event, and in accordance with the provisions of article L 121.20.3 of the Consumer Code, the products ordered will be delivered within a maximum period of thirty days from the day following that on which the Buyer has registered his order. , subject to full payment of the price.
In the absence of delivery at the end of this period, the Buyer will have the possibility of canceling his order. The sums paid by the Purchaser will then be returned to him without delay, to the exclusion of any other compensation.
In the event of a delay in delivery compared to the date initially fixed, the Purchaser must notify it in writing (mail, email) to lacadotiere.fr in order to improve the quality of service that may be offered to it and to allow lacadotiere.fr to carry out an investigation with the carrier.
An investigation with the carrier can take up to 21 working days. If during this period, the product is found, it will be immediately re-routed to the place of delivery designated in the order form.
On the other hand, if the ordered product is not found at the end of this period of 21 days of investigation, lacadotiere.fr will proceed at its expense to a new shipment of the products ordered by the Buyer.
In the event that the ordered product is then no longer available, the provisions referred to in article 8 will be applied. In the event of a product exchange, the delivery costs will be borne by the consumer.
7.4. Quality or compliance issues
In the event of delivery of a product that does not correspond to the order, the Buyer must make his complaint within 7 days of signing the distribution slip.
Complaints must be sent by registered letter with acknowledgment of receipt to the address indicated in paragraph 2 hereof, and must include: · the Buyer's contact details · the product and order references · the reasons for the The return of the products must be made within seven working days from the allocation of a return number by the customer service of lacadotiere.fr
The shipping costs are the responsibility of lacadotiere.fr, except in the event that the returned or exchanged product does not correspond to the original declaration made by the Purchaser in the return slip. The coverage of these return costs will be capped at the price corresponding to sending by Colissimo.
Any risk associated with the return of the product is the responsibility of the Purchaser.
Failure to comply with the procedure set out above and the deadlines indicated, the Buyer will not be able to make any complaint for non-conformity, the products then being deemed to be compliant and free from any apparent defect.
7.5. Non-delivery of packages and return management costs
7.5.1. Wrong delivery addresses
Packages are delivered to the so-called "delivery address". This address is mentioned and entered by the buyer when registering the order. This address is then confirmed at the end of the ordering process on the summary page, then by email on the order confirmation document.
In the event of non-delivery of a package for "NPAI" reason (the recipient does not live at the address indicated), a new dispatch of the order may be requested on presentation of proof of address of less than 3 months in the name and to the recipient's address. Failing this, lacadotiere.fr will invoice the buyer again for the delivery costs corresponding to his order if the buyer has requested reshipping.
7.5.2. Unclaimed parcels at the Post Office
In the absence of the recipient at the time of delivery, the Post office leaves a transit advice note stating that the package is available to him for 15 days at his post office. If the package is not collected within the time limit, the package is returned to
lacadotiere.fr. In this case lacadotiere.fr will invoice the buyer for the new delivery costs corresponding to his order if the buyer has requested reshipping.
8. Product availability
In case of unavailability of the ordered product lacadotiere.fr will inform the Buyer as soon as possible.
In accordance with the provisions of article L121.20.3 of the Consumer Code, lacadotiere.fr may in this case provide a product of equivalent quality and price. The shipping costs will then be borne by lacadotiere.fr.
In the absence of lacadotiere.fr to make use of this option, the Purchaser will be reimbursed without delay and at the latest within thirty days of payment of the sums he has paid. 9. Right of Withdrawal
In accordance with article L121-20 of the Consumer Code, the Purchaser has a period of seven clear days from the date of receipt, to return the products ordered, for issuance of a credit note corresponding to the returned item.
The products must imperatively be returned to lacadotiere.fr in a perfect state of resale, in their original state, duly sealed. Any incomplete, damaged, damaged product or whose original packaging has been damaged, will not be refunded or exchanged.
10. General conditions of reimbursement Subject to the special provisions provided for in point 9 above, any reimbursement payable by lacadotiere.fr will be made in the form of reimbursement by credit card, electronic reimbursement by Paypal or reimbursement by check. By the very fact of receiving a refund, the consumer undertakes on his honor not to formulate any dispute or opposition to his bank or other to the transaction concerned by the refund, and undertakes not to do so within within one year.
The consumer acknowledges being aware that any breach of this obligation would expose him to retrocession of the sum unduly received, without prejudice to the damages that could be claimed from him by lacadotiere.fr. 11. Retention of title
lacadotiere.fr retains full ownership of the products sold until the price has been fully collected, in principal, costs and taxes included.
The products offered by lacadotiere.fr comply with current French legislation.
lacadotiere.fr cannot be held responsible for the non-performance of the contract in the event of out of stock or unavailability of the product, force majeure, disruption or total or partial strike, in particular postal services and means of transport and / or communications.
lacadotiere.fr cannot be held responsible for any indirect damage that may arise from the purchase of the products.
lacadotiere.fr can not be held responsible for any loss of data, files. It is the Buyer's responsibility to take all necessary safeguards.
The total or partial impossibility of using the products cannot engage the responsibility of lacadotiere.fr nor give rise to any compensation or reimbursement.
The site lacadotiere.fr also contains information from third parties, and links to other websites. lacadotiere.fr can in no way be held responsible for damages resulting from the use of, access to, or inability to use this third-party information, or the content of other websites. 13. Partial invalidity: If one or more stipulations of these general conditions of sale are held to be invalid or declared as such in application of a law, a regulation or following a final decision of a court competent, the other stipulations will retain all their force and scope. 14. No waiver
The fact that one of the parties does not invoke a breach by the other party of any of the obligations referred to in these general conditions of sale cannot be interpreted for the future as a waiver. to the obligation in question.
15. Applicable law
Sales of Sarl de la Vallée products are subject to French law.
16. Computing and Freedoms
The information collected by acadotiere.fr during any order from the Buyer is necessary for the management of his order by lacadotiere.fr and its commercial partners. In accordance with the Data Protection Act n ° 78-17 of January 6, 1978, the Buyer has the right to access, rectify, oppose and delete data concerning him from lacadotiere.fr.
Through lacadotiere.fr, the Purchaser may receive commercial proposals from other organizations or companies, or be informed of offers from lacadotiere.fr. If the Buyer does not wish to receive these proposals, he can inform lacadotiere.fr by email at the address: [email protected]
17. Customer service and order tracking
For any information, the Purchaser can contact customer service at the address: [email protected] or telephone number: 03 89 38 71 59
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